The terms governing access to and use of TheGarageOS by workshops, their staff and authorized integrations.
Last updated: June 12, 2026
These Terms of Service ("Terms") govern access to and use of TheGarageOS, including the web application, APIs, mobile interfaces and related services (collectively, the "Service"), provided by TheGarageOS ("we", "us", "our"). By creating an account, accessing or using the Service, you agree to be bound by these Terms on behalf of yourself and the business entity you represent ("Customer").
TheGarageOS is a multi-tenant operating system for vehicle workshops. It covers jobs and inspections (DVI), quotations and invoicing, point of sale, inventory and procurement, finance and per-job P&L, CRM, HR and platform services such as audit trails, role-based permissions and realtime notifications. On Enterprise plans, individual modules can be turned on or off per tenant.
We may add, modify, or discontinue features of the Service over time. Where a change materially reduces functionality on a paid plan, we will provide reasonable advance notice.
Access to the Service is provided on a subscription basis under the plan selected by Customer (e.g. Pro or Enterprise). Fees are billed in advance on a recurring basis as described at checkout or in the applicable order form, and are non-refundable except where required by law.
Enterprise plans are governed by a custom order form or master services agreement, which takes precedence over these Terms in the event of conflict for that Customer.
We may change pricing for subsequent billing periods with at least 30 days' notice. Continued use of the Service after a price change takes effect constitutes acceptance of the new pricing.
Customer agrees not to, and not to permit any user to:
Customer retains all rights to the data it submits to the Service, including job records, customer and vehicle data, inspection photos, financial records and inventory data ("Customer Data"). Customer grants us a limited license to host, process and transmit Customer Data solely to provide and improve the Service.
Customer is responsible for ensuring it has the necessary rights and consents to upload Customer Data, including personal data of its own customers and employees, and for complying with applicable data protection laws in its jurisdiction.
Use of Customer Data is further governed by our Privacy Policy.
We aim to provide high availability for the Service and target the uptime levels described in the applicable plan or order form. Scheduled maintenance will be communicated in advance where practicable.
Support is provided according to the Customer's plan: email support for Pro plans, and dedicated onboarding plus custom SLAs for Enterprise plans as set out in the relevant order form.
The Service, including its software, design, branding and documentation, is owned by TheGarageOS and its licensors and is protected by intellectual property laws. Subject to these Terms, we grant Customer a non-exclusive, non-transferable, revocable license to access and use the Service for its internal business operations during the subscription term.
Nothing in these Terms transfers ownership of the Service or any underlying intellectual property to Customer.
We may suspend or restrict access to the Service if Customer materially breaches these Terms, fails to pay applicable fees, or if such action is necessary to prevent harm to the Service, other Customers, or third parties.
Either party may terminate a subscription in accordance with the notice period specified in the applicable plan or order form. Upon termination, Customer may export Customer Data for a period of 30 days, after which it may be deleted in accordance with our data retention practices.
The Service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.
To the maximum extent permitted by law, our aggregate liability arising out of or related to the Service shall not exceed the amount paid by Customer for the Service in the 12 months preceding the claim, and we shall not be liable for indirect, incidental, special, consequential or punitive damages.
These Terms are governed by the laws applicable in the jurisdiction specified in the Customer's order form, or in the absence of such specification, the laws of the jurisdiction in which TheGarageOS is incorporated, without regard to conflict-of-law principles.
We may revise these Terms from time to time. We will provide notice of material changes at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.
Questions about these Terms can be directed to [email protected].